Policies
SHIPPING
B&I Dash Kits
Orders over $99 SHIP FREE to the Continental United States. Orders under $99 are charged $14 for Flat Dash Kits and $18 for Molded/Molded Combo Dash Kits. All Canadian orders, whether qualifying for free freight or not, are charged a $20 sur- charge. Orders outside of the United States & Canada must be individually quoted, please email sales@wooddash.com
Shipping Damage
If your package shows visible damage upon receipt, please notify us immediately.
Drop Shipments
For security purposes, we can only ship to your credit card billing address. We do not drop ship.
RETURNS & CANCELLATIONS
B&I Dash Kits
Current model year Dash Kits are returnable within 30 days of purchase and are subject to a 25% re-stocking fee. Non-current model year Dash Kits are returnable within 30 days of purchase and are subject to a 40% restocking fee. All custom painted Dash Kits are not returnable. All returns received without a Return Authorization Number will be refused. All returns must be in the original box, in re-sellable condition and sent with freight pre-paid. Please email sales@wooddash.com to get your Return Authorization Number and Return Shipping Address to San Diego.
Order modification or cancellation requests received more than one hour from the time you place your order will be subject to a 20% re- processing fee.
B&I Steering Wheels
B&I Steering Wheels are not returnable.
PRICE MATCH
If you find a lower, online advertised price (same part number, same color, same shipping) within 30 days of purchase, simply email sales@wooddash.com to request a price match refund for the difference. Our price match guarantee does not apply to liquidation sales or overstock sales.
PAYMENTS
USA & Canada
We accept Visa, MasterCard, Discover, American Express and PayPal.
Canadian orders may be subject to additional
import-related charges and taxes at time of delivery.
International
For orders outside of the
United States and Canada, we accept PayPal only. These order are
subject to an
additional international shipping charge NOT
included in the original order total. After placing your order,
you will receive an additional PayPal invoice with the
international shipping charge that must be paid before
we process your custom order. To find out what that charge would
be before placing your order, simply email
sales@wooddash.com.
Any import-related charges and taxes are the responsibility of the
buyer.
Pricing
Subject to change without notice.
WARRANTY B&I Dash Kits
B&I Dash Kits are warranted to the original purchaser for its useful life against deficiencies in material and workmanship. This warranty does not cover products that are improperly used, abused, altered, repaired, damaged or improperly installed.
For Warranty information contact B&I division of TACNA International Corporation www.bitrim.com 800-382-6164. Warranty request must be summited with digital pictures of issues. To summit claim email to sales@bitrim.com with digital pictures and provide original sales order number from online retailer (wooddash.com).